Jordan Sample
Senior Software Engineer with 15+ Years of Experience
Senior Software Engineer with over 15 years of experience specializing in backend services and full-stack applications across finance, retail, and B2B SaaS. A polyglot developer with deep expertise in Java, C#/.NET, and extensive experience in Node.js/TypeScript for building event-driven microservices and developer tools. Proficient in owning systems end-to-end, from design to implementation, and mentoring engineers.
Experience
Internal Developer Portal
TechNova Systems
A self-service portal built for engineers to streamline service creation and management.
- Reduced new service setup time from 2 days to under 1 hour.
- Adopted by all 6 engineering teams within a quarter.
- Enabled CI/CD and documentation tracking seamlessly.
Realtime Inventory Sync
TechNova Systems
Replaced batch job syncing warehouse stock with an event-driven pipeline for real-time updates.
- Cut stock-sync latency from ~10 minutes to under 15 seconds.
- Eliminated overselling incidents during high-traffic sales.
- Integrated Kafka for seamless data flow.
Senior Software Engineer
TechNova Systems
Joined as the third engineer and became a technical owner focused on inventory and fulfillment services.
- Migrated monolith's inventory module to microservices, greatly improving performance.
- Mentor to mid-level engineers, enhancing team capabilities.
- Scheduled architecture reviews to ensure optimal design practices.
Field Service Scheduler
BrightPath Digital
Rebuilt scheduling engine from a Windows-only application to a web API, enabling broader access.
- Led a 4-engineer team in the transition to a C#/.NET web API.
- Developed the first integration-testing suite for dispatch logic.
- Fixed 3 long-standing scheduling bugs through rigorous testing.
Tech Lead
BrightPath Digital
Led the scheduling team and oversaw the development of the core scheduling engine.
- Promoted to tech lead after 8 months, demonstrating leadership and growth.
- Managed new hires and onboarding processes to grow the engineering team.
- Introduced crucial testing practices, enhancing code robustness.
Omnichannel Checkout Platform
Orbital Retail Group
Revamped checkout flow as microservices to unify web, iOS, and in-store platforms.
- Reduced checkout failure/abandonment rate by 35%.
- Improved payment idempotency handling for enhanced reliability.
- Collaborated with mobile teams to establish effective API contracts.
Senior Software Engineer
Orbital Retail Group
Focused on checkout systems and promoted for contributions to the team and product.
- Revamped checkout mechanics for multiple platforms, driving major improvements.
- Strengthened technical collaboration with mobile development teams.
- Mentored junior engineers on best practices and development techniques.
Claims Processing Modernization
Meridian Financial Services
Modernized claims processing by moving from legacy systems to real-time services.
- Reduced claims-batch discrepancies from 40/day to fewer than 2/day.
- Created a real-time claims API with faster validation and acknowledgment.
- Part of a three-member team focused on system modernization.
Software Engineer
Meridian Financial Services
Spearheaded the transition from legacy claims processing systems to modern services.
- Contributed to reducing discrepancies in claims processing, enhancing accuracy.
- Was on-call for claims platform, ensuring smooth operation and quick issue resolution.
- Engaged in hands-on development of reconciliation processes.
Software Engineer
Cascade Systems Inc.
Initial full-time software engineering role focusing on workforce management software.
- Developed key modules for scheduling and payroll processing, impacting hundreds of clients.
- Implemented the first automated testing suite, increasing efficiency.
- Collaborated with QA to resolve production incidents related to time-sensitive features.
Junior Developer
Fen & Co. Consulting
First role post-university, supporting senior developers in building internal tools.
- Gained foundational experience in client requirements gathering and software development.
- Contributed to a range of small applications for local clients.
- Learned essential skills in C#/WinForms and SQL Server under supervision.
Skills
Education
AWS Certified Solutions Architect – Associate
Amazon Web Services
B.S. in Computer Science
Riverbend State University
Graduated cum laude. Relevant coursework included data structures & algorithms, databases, and distributed systems. Conducted a senior thesis on fault-tolerant distributed job scheduling.
- Graduated cum laude
- Relevant coursework: data structures & algorithms, databases, distributed systems
- Senior thesis on fault-tolerant distributed job scheduling